Here are some of our most commnly asked questions. If you don't find an answer to your question here please email your questions to info@invitedtoo.com

What is a Press Printed card? TOP

Press Printed Cards are printed using state-of-the art HP Indigo digital printed presses with real liquid ink, the color quality and consistency of our press printed cards will compliment your design and pictures. Your design is printed directly onto the cardstock. Choose from 4 paper stocks, semi-gloss, art watercolor, art linen, and pearl. Printed Double Sided,

Can I change the font, color, size etc? TOP

Yes! Just let us know when you send your photo and card details in order to prevent a delay in the processing of your order.

Can I change a Wedding Announcement to a Graduation Invitation? TOP

Yes! All the cards are interchangeable! If you like a wedding announcement card but would like to turn it into a Graduation Invitation then we can do that! Check out with the design that you like and we will make it your unique card!

How Do I Order? TOP

All you have to do is decide which card design will work for your needs. For example, If you see a wedding card that you like but want to change it to a birthday card, then we can do that! Please make sure you check all the categories for designs! This is YOUR custom card!!

Then decide which paper option you would like.

Email  us your unedited photos.
Send an email to email us you design choice and card details to  orders@invitedtoo.com.  Don't worry if you don't have all the details, we can help you fill in the missing pieces.

Can I place my order over the phone or in the store? TOP

Absolutely! However, this will require that you first call to set-up a phone appointment. This allows us to give you the time and service you deserve at a time that is most convenient for you… and us! See our Contact Info for our phone number.

I placed my order, now what do I do? TOP

The next step will be to upload your picture(s)in a .jpg . Your picture needs to be original, unedited, full resolution. This helps us to get the best quality card for you.

How do I send you my pictures? TOP

Please submit your photos to photos@invitedtoo.com.  Make sure to add your name to the subject line. Placing your name in the subject line will help us match your photo to your order, allowing a prompt turnaround.

What format should my Photos be in? TOP
We prefer your photograph as a .jpeg file at 300dpi with no compression. If you have an actual photo that you are scanning in, we recommend scanning it at 600dpi, to be on the safe side. Once we receive your photo, we will let you know if there are any problems with the resolution. If you haven't taken your photos yet, please read our photo tips page for ideas on how to take that perfect photos

How many pictures should I send? TOP

It’s best to send one or two more than the card requires. So, if the announcement you’re ordering holds 2 photos, you should probably submit 3 to 4 photos.

Can I send in photos taken by a professional? TOP

Yes, but you will need to have a signed release from the photographer allowing us to use the photographs. To get a photo release form, please click here.

Should I edit my photos before sending them? TOP

No, we have all the capabilities to edit the photos in any way that you would like. We are able to crop, sharpen, reduce red-eye, and make color photos black & white. If there is anything specific that you would like done to a photo before it is used, such as having a specific part cropped out or fixing a blemish, please just note that in the email with your photos. Please send us your original unedited photos.

What is a proof and what do I do with it? TOP

A proof is an on-line viewing of your photocard. We will not print until you are completely satisfied. It is important that you thoroughly check your proof for any mistakes or marks. Once you approved the final proof, we send it to our printer. Once your order has been sent to the printer it is too late for further changes or cancellation.

How soon will I receive a proof? TOP

You can expect a proof within 1 to 3 business days after placing your order. Of course, certain circumstances are out of our control, such as the holidays.

Oh, and remember, we can’t start on your proof until you submit your photos! So the time frame of 2 business days goes into effect once we have received your completed order form AND your pictures!  Send your photos to photos@invitedtoo.com

Can I change anything on my proof? TOP

Yes! This is your custom card! If you want something changed then reply and we will change it for you. We will not begin production until you are 100% happy with it!

I can't decide on a design can I see more than one? TOP

You may do so, but there is most definitely a fee!  If you wish to see proofs for two completely different cards, then there will be an additional fee of $15 per design.

When will I receive my order? TOP

You can expect your order to arrive roughly 7 to 10 business days after you have approved the final proof. Keep in mind that the proofing process may take a few days if changes are requested, so please add this time to the turnaround time. We have standard rushing fees that may be selected at check-out.

Please note that we are NOT responsible for lost parcels due to error on the part of the Postal Service. Once we pack your order and send it on its way, we provide you with a tracking number and shipping confirmation. At that point, you must put your trust in the Postal Service, as we have no control beyond this point.

How is my order shipped? TOP

We ship our products in a priority envelope/box. Your cards are very important and we want them to be safe and arrive fast! Priority shipping is 2-3 days! We do offer express if you need them faster, for an extra charge. Insurance is also offered.

Do you offer Rush Orders? TOP

You may place a rush order for an additional charge.  You first proof will be ready within 1 business day. Be sure to indicate rush shipping during check out.  

Are envelopes included with my order? TOP
Yes, envelopes are included with all photo card orders.

In there a minimum order? TOP

Cardstock is only available in packs of 25, so they must be ordered in increments of 25 (ie 50, 75, 100, etc).

What if I need to cancel my order? TOP

Orders canceled after your proof has been created will be subject to $15 cancellation fee, which covers the time our designers applied to editing your photos, customizing your proof.
 
Orders can not be caneled once they have been set to press.

Can I reorder if I need more? TOP

Sure Can! Just send us an e-mail and we’ll have additional invites to you in no time! Remember Cardstock is only available in packs of 25, so they must be ordered in increments of 25 (ie 50, 75, 100, etc).

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