Due to the nature of these items, refunds cannot be accepted once the first proof is sent or item has been downloaded.
Custom orders are non refundable. After the proofs have been approved and sent to print, we cannot provide refunds due to errors on approved proofs (e.g. typos). Please make sure to review your proof for spelling, grammar, etc. While we do our best to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the client.
If there was a customer-approved typo, we cannot provide an exchange or refund, but we do offer a discounted reprint and complimentary rush service. If there is an error with your order that is the result of our mistake, we will gladly reprint and resend your order using the quickest shipping method at no extra charge to you.
Color varies from screen to print and we cannot accept refunds due to color variance.
Your satisfaction is our #1 goal. We strive to make sure every customer is happy with their order. If you have any concerns with your order once you receive it, please contact us as soon as possible. We are here and always available to help. We will work with you to make it right as much as humanly possible.
If you have any doubts about any of my products, please contact me.